Your business
never closes,your team does.Your team* does.We manageThe teamYou ownthe results.The people and the expertise you are missing,
nights and weekends included.
How many hours a day can customers reach you?
You cover 8h a day
16h with no one to answer
A dedicated team could cover them with about 3 full-time people.
The people and the expertise you are missing,
nights and weekends included.
Dedicated support, sales, back office, e-commerce and IT teams for US businesses. Live within a week of signing.You tell us what is slipping. An account manager assigns the right specialists, runs the work and reports back on your dashboard.
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Ship faster
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Spend less
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Run leaner
They didn't want another call center.They didn't want
another partner.
Every card is a real engagement. Click through for the full story.
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Customer Support & Operations
Customer Satisfaction Score (CSAT), up from 82% once the account moved to a dedicated remote team.
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Sales & Growth, multi-client
Appointments confirmed across 10 coordinated campaigns.
$0K+
Business & Operations Support
Q1 gross sales supported, across 337 projects delivered that year.
Five services, one team.Five Services, One Teamtap one, to see our people
Phone, chat, email and social support, covered 24/7.
Explore Customer SupportList building, outreach, cold calling and appointment setting.
Explore Sales & Lead GenAdmin, virtual assistants, HR support and finance operations.
Explore Back OfficeListings, orders, marketplaces, content, social and ads support.
Explore E-commerce & Marketing- Content Writer / CopywriterAssociate to Lead
- Social Media ManagerAssociate to Lead
- Ads and SEO SupportAssociate to Lead
- Graphic DesignerAssociate to Lead
- Catalog / Listing SpecialistAssociate to Lead
- Marketplace ManagerAssociate to Lead
- Order Processing AgentAssociate to Lead
- Returns and Reviews AgentAssociate to Lead
Helpdesk, website upkeep, QA testing and automation.
Explore IT & Tech
Sized to what you actually need.
People decide.
AI prepares the work.
Every seat is a real person on your account. AI handles the repetitive parts, like notes, drafts and checks, and a person reviews all of it.
AI
Compares the work with your checklist and flags what doesn't match.
Your agent
Reviews the flags, fixes the work and sends it to you.
AI
Writes up calls and meetings as they happen.
Your agent
Corrects names and details, then files the notes.
AI
Drafts replies and emails.
Your agent
Edits, approves and sends every one.
AI
Spots patterns, like slow replies, and suggests coaching points.
Your agent
Your team lead decides what to coach and talks it through each week.
AI
Our IT & Tech team builds automations around your own workflows.
See IT & TechYour agent
Keeps the work running and tells us what to improve.
AI
Maps how the work is done, step by step, and shows where time is lost.
Your agent
People decide what changes.
The more the work asks, the higher the seat.
Not every task needs the same experience. Choose the level that fits the work and the cost follows it.
Tap a frame to open what is inside.
Core Support
Structured and repeatable work that benefits from steady execution and clear process.
- Data entry
- Research
- CRM updates
- Administrative work
Skilled Support
Work requiring stronger communication, experience, judgment or coordination.
- Customer service
- Appointment setting
- Sales support
- Project coordination
Specialized SupportSpecialized Force
Work requiring deeper experience, specific systems knowledge or greater responsibility.
- Accounts receivable
- Bookkeeping support
- Specialized operations
- Senior support roles
Notes about outsourcing
What most outsourcing advice doesn't tell you.
Managing a Remote Outsourced Team: Habits That Work
Remote Team Tools: What You Need to Manage Outsourced Staff
Brand Voice in Customer Support: Keeping It Consistent
Questions before you sign.FAQWe build your results together.
Every role has an all-in hourly rate that depends on its level. You see the exact rate for each role inside the team builder, with the monthly total, before you talk to anyone.
Within a week of signing. The first two weeks are a trial, and you can exit if it is not the right fit.
A minimum of three months, with 3, 6 or 12 month terms. Your rate is locked for the signed term. You can add people at any time, and reduce headcount at renewal.
One account manager for every 30 people audits quality and runs the team day to day. You get a live dashboard with hours, output, quality and invoices, you approve or reject deliverables, and you can message your account manager at any time.
Your people work from the BPOPHIL office in Mandaue City on managed workstations, never on personal devices, and each person signs an NDA.
Support can be covered 24/7, US and Philippine holidays included. The rate is the same by day, night, weekend or holiday. Hours beyond your contracted hours are billed at the base rate plus 10%.
Tell us what you need. We'll tell you what it costs.
No published rate card, no generic package. Three quick questions and your quote is built around the actual work.