We manageThe teamYou ownthe results.
Dedicated support, sales, back office, e-commerce and IT teams for US businesses. Live within a week of signing.
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Faster order processing once logistics support moved to a dedicated remote team.
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Lower costs as the engagement scaled from one professional to a full support team.
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More efficient operations once customer service, logistics and bookkeeping ran under one team.
Real engagements
They didn't want another call center.
Every card is a real engagement. Click through for the full story.
Customer Support & Operations
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Customer Satisfaction Score (CSAT), up from 82% once the account moved to a dedicated remote team.
Sales & Growth, multi-client
0+
Appointments confirmed across 10 coordinated campaigns.
Sales & Growth Support
0%
Estimated increase in outreach capacity.
Business & Operations Support
$0K+
Q1 gross sales supported, across 337 projects delivered that year.
What we do
Three areas, kept simple.
Sales & Growth Support
Prospect research, outbound outreach, lead follow-up, appointment setting and CRM updates, so your core team stays on the conversations that need them.
Customer Support
Customer inquiries, phone support, email and chat, order assistance and routine coordination, across the channels you already use.
Business & Operations Support
Administrative work, records, product and order coordination, accounts receivable support, reporting and project coordination.
How we work
Sized to what you actually need.
Capability levels
The right person,matched to the work.
Not every task needs the same level of experience. We match capability to complexity, so cost stays aligned with the work.
Core Support
Structured and repeatable work that benefits from steady execution and clear process.
Examples
Data entry, research, CRM updates, administrative work.
Skilled Support
Work requiring stronger communication, experience, judgment or coordination.
Examples
Customer service, appointment setting, sales support, project coordination.
Specialized Support
Work requiring deeper experience, specific systems knowledge or greater responsibility.
Examples
Accounts receivable, bookkeeping support, specialized operations, senior support roles.
From the blog
Notes on outsourcing done well.Notes about outsourcing
What most outsourcing advice doesn't tell you.
Management
Managing a Remote Outsourced Team: Habits That Work
September 15, 2026 2 min read
Management
Remote Team Tools: What You Need to Manage Outsourced Staff
September 9, 2026 2 min read
Customer support
Brand Voice in Customer Support: Keeping It Consistent
September 2, 2026 2 min read
Sales & growth
CRM Management Outsourcing: Clean Data, Better Sales
August 25, 2026 2 min read
Outsource to the Philippines with a dedicated team that feels like your own.
FAQ
Common questions, answered directly.
There's no published rate card. Pricing depends on the work, the experience required and the team size, worked out during qualification, not before it.
Yes. Hours and coverage are set around what your business actually needs, worked out during qualification.
Either. A Dedicated Professional fits one defined role, a Dedicated Workforce fits a larger function needing several people, sized to your volume.
You do. Client-specific software, systems and licenses stay yours and are scoped separately from the standard rate, which covers the person, not the tooling.
That's what Managed Business Support is for, when BPOPHIL takes on more responsibility for workflow, quality and reporting as the operation grows.
Request a quote
Tell us what you need. We'll tell you what it costs.
No published rate card, no generic package. Three quick questions and your quote is built around the actual work.