A Philippines-based team, built around your process.
BPOPHIL is structured around a simple idea: businesses should be able to add capacity without having to build every support function internally. The starting point is the work that needs to be done, followed by the experience it requires, the amount of support needed, and the level of operational responsibility the client wants BPOPHIL to take.
We're based in Mandaue City, Philippines, and work across customer support, sales and lead generation, back office, e-commerce and marketing, and IT, for clients who need a team that actually fits how they already work rather than a template.
About
A team that fits the way you already work.
BPOPHIL is a business process outsourcing company in Mandaue City, Philippines. We build dedicated teams for businesses in the US, Australia, the UK and Canada, across customer support, sales and lead generation, back office, e-commerce and marketing, and IT.
How it works
From your first message to a team at work, in three steps.
You describe the work
Tell us what is slipping, or size the team yourself in the builder and see every rate and the monthly total.
Build your teamWe assemble and start
Specialists for each role, tested in English and under NDA. Your team starts within a week of signing, with a two-week trial and an exit.
Book a callWe run it, you see it
One account manager audits quality and runs the check-ins. Your dashboard shows hours, output, quality and invoices, and you approve the work.
Talk to us
How we are built
What stays the same for every client.
The office
Unit 2, G/F, KRC Bldg, Brgy Subangdaku, Mandaue City, Philippines. The team works from here, never remotely.
Security
An NDA signed by every team member. Managed workstations, no personal devices.
English
Every team member is tested and certified in English before assignment.
Management
One account manager for every 30 people, who also audits quality, with regular check-ins.
Visibility
A live dashboard with hours, output, quality and invoices. Clients approve or reject deliverables.
Start
Within a week of signing, with a two-week trial and an exit if it is not the right fit.
Where we deliver
Do we cover your city?
12 English-speaking markets and territories, and the list grows with our clients.
Pick a market or type your city. The globe turns to it and shows the line from Mandaue City.
See the exact rate before you talk to anyone.
Build the team in the builder, with every role, level and the monthly total.