E-commerce & Marketing
E-commerce &marketing support.
Online brands run on listings, orders and content. A BPOPHIL e-commerce and marketing team keeps your catalog current, processes orders, manages your marketplace accounts and handles returns and reviews, while writers, designers and social media managers keep the brand visible.
0/0
Support coverage, US and PH holidays included.
0 days
From signature to your heads starting work.
What your team handles
The daily work, taken off your desk.
- 01Upload and update product listings
- 02Process orders and follow up with vendors
- 03Manage marketplace seller accounts
- 04Handle returns, refunds and review replies
- 05Write content, product copy and emails
- 06Run social media, ads setup and SEO tasks, and design visuals
The roles
The people in your e-commerce & marketing team.
Open a role to see what it does, then add it to your team.
- Add to your team
Blogs, emails, product copy, SEO writing.
Levels: Associate to Lead
- Add to your team
Posting, scheduling and community replies.
Levels: Associate to Lead
- Add to your team
Campaign setup, reporting, keyword and on-page tasks.
Levels: Associate to Lead
- Add to your team
Ads, banners and social visuals.
Levels: Associate to Lead
- Add to your team
Product uploads, descriptions, images, price updates.
Levels: Associate to Lead
- Add to your team
Seller accounts on Amazon, eBay, Etsy, Walmart.
Levels: Associate to Lead
- Add to your team
Orders, tracking and vendor coordination.
Levels: Associate to Lead
- Add to your team
Returns, refunds, disputes and review replies.
Levels: Associate to Lead
The smart part
Your agent talks.
The machine keeps up.
The call stays human. The AI is its monitor and its assistant: it records, transcribes in real time and writes the report while your agent talks.
- Every call that ends in a contract signature is analyzed, so the sales script keeps getting better.
- Your agent keeps all attention on the person. The notes and the report write themselves.
AI report Recording · Concept preview
Where it is used
E-commerce & Marketing for your industry.
Four levels per role
Staff the level the work needs.
Start someone on the routine, add a lead when the team grows, and move people up as the work gets harder.
You stay in control
Offshore, but never out of sight.
Live dashboard
Hours, output and quality per head. Approve or reject work the same day.
One account manager
One person audits quality and runs your check-ins.
Secure office
Managed workstations, no personal devices, an NDA per head.
Live dashboard
See hours, output and quality per head. Approve or reject deliverables the same day, from wherever you are.
One account manager
A single person who audits quality, runs your scheduled check-ins and takes your instructions.
Secure office
Your team works from our office on managed workstations. No personal devices, an NDA signed per head.
A low-risk start
What happens after you say yes.
- Day 0
- Within 7 days
- Week 2
- Month 3
You sign
Pick the team, agree the term. Three months minimum.
Your heads start
Trained, tested in English and under NDA.
Trial ends
Not what you expected? Exit, no hard feelings.
Renew or adjust
Add heads anytime. Change the team at renewal.
FAQ
Questions, answered.
Amazon, eBay, Etsy and Walmart seller accounts, always inside your own accounts, which stay yours.
The team sets up campaigns and builds the reports. Your ad budget stays under your own control.
Yes. The graphic designer role makes ads, banners and social visuals. Video editing can be arranged on request.
In the team builder: pick the roles and levels and see the monthly cost. These roles are hourly heads, with no fixed package.