What the team handled.
The engagement addressed limited outbound bandwidth, inefficient appointment setting and leads that could slip through the follow-up process. BPOPHIL provided additional sales-support capacity around prospecting and appointment activity.
- Appointment setters
- Cold calling
- Scripts
- Lead qualification
- Follow-up and nurturing
- Reporting and ongoing refinement
What it delivered.
~25%
Reconstructed estimate of increased outreach capacity.
~15%
Reconstructed estimate of increased qualified appointments.
~20%
Reconstructed estimate of reduced internal prospecting workload.
Historical source records are incomplete. These percentages are conservative reconstructed estimates based on historical engagement performance and must be explicitly qualified if used externally.
A team you can see and reach.
- 1
Live within a week
The team starts within a week of signing, and the first two weeks are a trial.
- 2
A named manager
An account manager audits quality and is your point of contact.
- 3
Your dashboard
Follow hours, output and quality, and approve or reject deliverables.
Other engagements.
- Customer Support & Operations95%Customer Satisfaction Score (CSAT), up from 82% once the account moved to a dedicated remote team.
- Sales & Growth, multi-client1,080+Appointments confirmed across 10 coordinated campaigns.
- Business & Operations Support$171K+Q1 gross sales supported, across 337 projects delivered that year.
Questions before you sign.FAQWe build your results together.
Every role has an all-in hourly rate that depends on its level. You see the exact rate for each role inside the team builder, with the monthly total, before you talk to anyone.
Within a week of signing. The first two weeks are a trial, and you can exit if it is not the right fit.
A minimum of three months, with 3, 6 or 12 month terms. Your rate is locked for the signed term. You can add people at any time, and reduce headcount at renewal.
One account manager for every 30 people audits quality and runs the team day to day. You get a live dashboard with hours, output, quality and invoices, you approve or reject deliverables, and you can message your account manager at any time.
Your people work from the BPOPHIL office in Mandaue City on managed workstations, never on personal devices, and each person signs an NDA.
Support can be covered 24/7, US and Philippine holidays included. The rate is the same by day, night, weekend or holiday. Hours beyond your contracted hours are billed at the base rate plus 10%.
Tell us what you need. We'll tell you what it costs.
No published rate card, no generic package. Three quick questions and your quote is built around the actual work.